Discover the benefits and how to apply for the Citi Double Cash Card: complete guide


Discover how Citi Double Cash can transform your credit card experience. This card offers an innovative approach by rewarding your purchases with cash back in two stages: 1% at the time of purchase and a further 1% when you pay your bill. With this strategy, you maximize your earnings and encourage healthy financial practices.

In addition to the double rewards, Citi Double Cash stands out for its simplicity and flexibility. There are no complex categories or promotional dates to remember, allowing you to earn cash back on all your purchases, at any time. This makes the card an excellent choice for those looking for practicality and efficiency on a daily basis.


Finally, Citi Double Cash also offers additional benefits that further enhance its value. From competitive interest rates to financial management tools, this card is designed to meet your financial needs comprehensively. Read on to explore all the details and discover how Citi Double Cash could be the key to a more rewarding financial future.

Advantages of the Citi Double Cash Card

The Citi Double Cash Card is known for offering a unique combination of benefits that make it stand out in the market. If you’re looking for a credit card that offers consistent rewards and value over time, the Citi Double Cash could be the ideal choice. Let’s explore the main advantages of this card and how it compares to other options available.


Citi Double Cash Card
  • Cash back rewards: Earn 1% cash back on all purchases and another 1% when you pay your bill, totaling 2% back on all transactions.
  • No category limits: Enjoy cashback on any purchase, with no category restrictions.
  • No annual fee: Enjoy all the benefits of the card without having to pay an annual fee.
  • Competitive APR: Attractive interest rates for purchases and balance transfers, making credit management easier.
  • Protections and insurance: Includes benefits such as fraud protection and car rental insurance.
  • Financial management tools: Access to online tools that help with financial control and planning.

Compared to other credit cards, Citi Double Cash stands out for the simplicity and efficiency of its rewards. While many cards offer cashback in rotating or limited categories, Citi Double Cash provides a fixed 2% return on all purchases, without the need to worry about specific categories.

What’s more, the absence of an annual fee makes it an even more attractive option, especially when compared to premium cards that charge high annual fees for similar benefits. So if you value simplicity and want to maximize your cashback without hassle, Citi Double Cash is an excellent choice.

Interest rates and card fees

When considering the Citi Double Cash Card, it is essential to understand the interest rates and other associated fees in order to maximize your benefits and avoid surprises. Below, we detail the main fees related to this card.

Interest Rates:

  • Purchases: 18.24% to 28.24% APR variable, depending on your credit rating.
  • Balance Transfers: 18.24% to 28.24% APR variable, with a 3% fee ($5 minimum) per transfer.
  • Cash Advances: 29.99% variable APR, with a 5% fee (minimum $10) per advance.

Other Fees:

  • Annuity: No annual fee.
  • Foreign Transaction Fee: 3% of the transaction amount in US dollars.
  • Late Payment Fee: Up to $40.
  • Return Payment Fee: Up to $40.
  • Balance Transfer Fee: 3% of the transfer amount, minimum $5.
  • Cash Advance Fee: 5% of the advance amount, minimum $10.

With these fees in mind, the Citi Double Cash Card remains an attractive option, especially for those looking to maximize rewards without the worry of an annual fee. However, it is essential to manage your payments efficiently to avoid additional fees and high interest rates.

What are the requirements to apply for the Citi Double Cash Credit Card?

Applying for the Citi Double Cash Card involves meeting certain eligibility criteria to ensure that you qualify for the benefits and conditions offered. Below, we detail the main requirements necessary for card approval.

Eligibility Criteria

  • Credit History: A good to excellent credit history is essential. Generally, this means having a minimum credit score of 700. Having a history of on-time payments and a low credit utilization ratio is also important;
  • Minimum Income: Although Citi does not disclose a specific minimum income, applicants are expected to demonstrate a stable source of income that is sufficient to cover credit obligations. This can include salaries, investment income or other sources of income;
  • Residence and Age: You must be a resident of the United States and at least 18 years old;
  • Business Type: Citi Double Cash is available to individuals, and is not intended for commercial or business solicitations.

Other Requirements: The bank may request additional documentation to verify identity and income, such as tax returns, proof of residency or bank statements.

Meeting these eligibility criteria is the first step towards obtaining the Citi Double Cash Card, ensuring that you can make the most of the benefits offered by this versatile credit card.

How to apply for the Citi Double Cash credit card

Applying for the Citi Double Cash Card is a simple and straightforward process that can be completed online in just a few steps. Here is a step-by-step guide to help you apply for the card.

  • Go to the Citi website: Visit the official Citi website and navigate to the credit card section. Locate the Citi Double Cash Card and click on the option to apply.
  • Fill in the Application Form: You will be directed to an online form where you must provide personal information, including your full name, address, telephone number, e-mail address and date of birth.
  • Financial Information: Enter details about your financial situation, such as annual income, employment status and other sources of income. This information helps the bank assess your creditworthiness.
  • Review the Terms and Conditions: Read the credit card’s terms and conditions carefully, including interest rates, fees and benefits. Make sure you understand all aspects before proceeding.

After filling in all the necessary information and reviewing the terms, submit your application online. Citi will perform a credit check and analyze your information.

Citi usually provides an answer within a few minutes. If approved, you will receive your card in the mail within a few weeks. If your application requires further review, you will be notified by email or phone.

Does the Citi Double Cash Card have a free annual fee?

Yes, the Citi Double Cash Card has a free annual fee. This means you can enjoy all the card’s benefits and rewards, including double cashback, without worrying about annual fees. This is a significant advantage for those looking to maximize their rewards without additional costs.

How do I download the card application?

The Citi Double Cash mobile app offers a range of features to make managing your credit card easier. Through the app, you can track your transactions in real time, check your balance and available limit, pay your bill, set up account alerts, view and redeem rewards, and access customer support. To download the app, follow these simple steps:

  • Open your device’s app store (App Store for iOS or Google Play for Android).
  • In the search bar, type “Citi Mobile”.
  • Find the official Citi app and click on “Download” or “Install”.
  • Once installed, open the app and log in using your Citi credentials.

Managing your card through the app brings several benefits. You have immediate access to your account information, can easily monitor your expenses, set up automatic payments and receive instant notifications about your transactions, which increases security and financial control.

How to access your Citi Double Cash card bill

Accessing your Citi Double Cash Card bill is a simple process and can be done in several convenient ways. Through Citi’s online portal or mobile app, you can easily view, download and pay your bill. To access your bill, follow the steps below:

Online Portal:

  • Go to the official Citi website and log in to your account.
  • Navigate to the credit card section and select the Citi Double Cash Card.
  • Click on the option to view your bill. Here, you will be able to view transaction details, download the invoice as a PDF and pay online.

Mobile App:

  • Open the Citi Mobile app on your device.
  • Log in with your credentials.
  • Select the Citi Double Cash Card from the list of accounts.
  • Tap the bill option to view recent transactions, download the bill and make a payment directly through the app.


  • You can also choose to receive your printed bill by post. The bill will arrive monthly at your registered address, allowing you to pay it via internet banking, ATM or at bank branches.

By using these methods, you can keep up to date with your expenses and ensure that payments are made on time, avoiding interest and maintaining a good credit history.

How do I request a duplicate Citi Double Cash card?

If your Citi Double Cash Card is lost or stolen, contact Citi customer service immediately at the number on the back of your card or on the official website. The representative will cancel the old card and arrange for a new one to be issued, usually free of charge.

The waiting time to receive a new copy of the card is between 7 and 10 working days. In emergency situations, you can request express delivery, which may incur additional fees. Ensuring that the old card is blocked immediately helps protect your account against fraud.

Citi Double Cash Card Contact

To resolve questions, obtain information or report problems with your Citi Double Cash Card, Citi offers several contact options to ensure that you receive the support you need efficiently. Here are the contact options available, as well as the opening hours and some tips for efficient support:


  • General Number: (855) 473-4583
  • Request Reconsideration: (800) 695-5171
  • TTY Services: 711 or other relay service
  • International: +1 606-399-7111 (charges)


  • Use the Contact Form available on the Citi website:

Online Chat:

  • Access the Citi website ( and click on the chat icon in the bottom right corner of the screen.
    Available 24 hours a day, 7 days a week.

For efficient support, please have your personal and account information, such as card number and identification documents, on hand. This will speed up the service process and help resolve your issues more quickly.

Conheça o autor do artigo:
Victor Silva
: Olá, me chamo Victor. Atualmente estou atuando na área de finanças e o objetivo principal é ajudar a melhorar a vida de vários cidadãos brasileiros.
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